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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Clifford Quinn

Clifford Quinn

March 27, 2025

5  out of  5
rating by Clifford Quinn
"Roxy at Estefania Solis State Farm Agency did a wonderful job of explaining my auto policy, a cut above."
We responded:
"Thank you, Clifford, for your kind words! I'm glad to hear that Roxy was able to clearly explain your policy. We appreciate your feedback and are here to help with any questions or needs you may have in the future!"
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Juan José Zapata

March 24, 2025

5  out of  5
rating by Juan José Zapata
"Muy agradecido con el servicio de don engimer, muy amable, muy paciente, todo muy bien explicado se encargó de acesorarme de la mejor manera excelente servicio un 10/10"
We responded:
"¡Gracias, Juan José! Estoy muy contenta de que don Engimer haya podido brindarte un servicio tan detallado y amable. Nos esforzamos por ofrecer la mejor atención posible, y comentarios como el tuyo nos motivan a seguir mejorando. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Yaniel Matos Matos

March 24, 2025

5  out of  5
rating by Yaniel Matos Matos
"Geidy es una buena profesional que ayuda a esclarecer tus dudas por muy complejas que sean. Gracias por todo"
We responded:
"¡Gracias, Yaniel! Me alegra saber que Geidy ha sido de gran ayuda para aclarar tus dudas. Valoramos mucho su dedicación y profesionalismo. Si necesitas más asistencia o tienes alguna pregunta en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Antonio Arboleda

March 21, 2025

5  out of  5
rating by Antonio Arboleda
"Approximately a week ago, I called to update my insurance since I purchased a newer vehicle. I was connected to Ava to assist me in regard to my insurance needs. She provided me with all the options that were available to my needs and budgets. Explained everything clearly with professionalism of what she does best. She's friendly and kind, clear to understand, and what I like most is the sense of humor"
We responded:
"Antonio, thank you for your wonderful review! I'm glad to hear that Chavely was able to assist you with your insurance coverage and provide clear explanations for your questions. It's great to know that her professionalism, friendliness, and sense of humor made a positive impact on your experience. We appreciate your referrals and look forward to assisting you, your family, and friends in the future. - Estefania Solis - State Farm Insurance Agent, Kissimmee, FL"
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Patricia Angel

March 21, 2025

5  out of  5
rating by Patricia Angel
"Roxy took the time to explain all my options, answered all my questions, and made the whole process smooth and stress-free. Their expertise, honesty, and dedication to their clients truly set them apart. If you’re looking for an insurance agent who genuinely cares and works hard to get you the best deal, look no further!!!!"
We responded:
"Thank you, Patricia, for your wonderful feedback! I'm happy to hear that Roxy was able to make the process smooth and stress-free for you. Her dedication and expertise are truly invaluable to our team. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
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Sonia Yanez

March 21, 2025

5  out of  5
rating by Sonia Yanez
"Excelente atención de parte de la representante Ashley Herrera !!! Es una persona muy amable y me aclaró todas las dudas que tenía! 100% recomendada!!!"
We responded:
"¡Gracias, Sonia! Estamos muy contentos de saber que Ashley te brindó una atención tan amable y resolvió todas tus dudas. Valoramos mucho tu recomendación y estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Que tengas un excelente día!"
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Christina Ventura

March 20, 2025

5  out of  5
rating by Christina Ventura
"She is amazing she helped me when no one else could. And she saved me money."
We responded:
"Thank you so much, Christina! I'm glad we could assist you when you needed it and help you save money. If you have any more questions or need further assistance, feel free to reach out."
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Jared Biederman

March 19, 2025

5  out of  5
rating by Jared Biederman
"Heidys was fantastic to work with on my updated Policy! Nothing but great things to say about her and the team!"
We responded:
"Thank you, Jared, for your wonderful feedback! I'm glad to hear that the team provided you with such a positive experience while updating your policy. We're here to help with any further needs or questions you may have."
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Daniel Cermaria

March 19, 2025

5  out of  5
rating by Daniel Cermaria
"I had an excellent experience with this company, they help with the best quote, I recommend it. Priscilla, she went above and beyond to help me with my auto insurance. I truly appreciate her support and highly recommend her."
We responded:
"We are happy we could exceed your expectations. Thank you!"
Profile photo of Fabricio Narváez

Fabricio Narváez

March 18, 2025

5  out of  5
rating by Fabricio Narváez
"Great service."
We responded:
"Thank you, Fabricio, for your feedback! I'm happy to know you received great service. If you have any questions or need further assistance, feel free to reach out."
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Rene Romero

March 14, 2025

5  out of  5
rating by Rene Romero
"Buenos días excelente atencion 100%"
We responded:
"¡Muchas gracias, Rene! Estoy muy contenta de saber que recibiste una atención excelente. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Maribel Torres

March 13, 2025

5  out of  5
rating by Maribel Torres
"Patricia was quick to assist. Knew exactly what I needed and fast. Thank you so much."
We responded:
"Thank you, Maribel, for your wonderful feedback! I'm glad Patricia was able to assist you quickly and efficiently. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Daniel Morales

Daniel Morales

March 12, 2025

5  out of  5
rating by Daniel Morales
"Concerned about my ever increasing rates for auto/condo insurance I reached out for my SF representative who now two days later has still not called me back. My call was answered by Yari Ramos who despite my expressed but civil frustration took time to review my declarations and made every attempt to find options that could possibly lower my rates. Yari maintained a very cool & calm demeanor and was very professional. Despite Yari’s efforts I am currently shopping for another reputable carrier who will take into account my excellent driving record and no claims for my Condo. Yari is an absolute asset to whom ever employs her. I may append my review if and when my SF rep calls me."
We responded:
"Thank you, Daniel, for sharing your experience. I'm glad to hear that Yari provided you with professional and calm assistance during your call. I apologize for the delay in getting back to you and understand your concerns about the increasing rates. Your feedback is important, and I will ensure your representative reaches out to you soon. If you have any further questions or need assistance, please feel free to contact our office."
Profile photo of nathaly perdomo colmenares

nathaly perdomo colmenares

March 11, 2025

5  out of  5
rating by nathaly perdomo colmenares
"Buenas tardes , soy Cliente de ellos hace 3 años y su atencion siempre es la mejor , hoy tuve un Nuevo requerimiento y me atendio heydis falcon la cual fue muy amable Servicial y eficiente con su trabajo , muchas gracias , no Duden en contratar sus Servicio’s"
We responded:
"¡Muchas gracias, Nathaly, por tus amables palabras! Nos alegra saber que has estado con nosotros durante 3 años y que siempre has recibido una atención excelente. Heydis Falcon es realmente un gran activo para nuestro equipo, y estamos contentos de que haya podido ayudarte de manera tan amable y eficiente. ¡Estamos aquí para cualquier cosa que necesites en el futuro!"
Profile photo of reimar parejo

reimar parejo

March 10, 2025

5  out of  5
rating by reimar parejo
"Excelente atención la del asesor Engimer 🙏🏼 me ayudó muchísimo con mi póliza para mis vehículos estoy muy satisfecha con su trabajo, dedicación y esmero 🙏🏼🔥 el mejor 😎🤗"
We responded:
"¡Gracias, Reimar, por compartir tu experiencia! Estoy muy contenta de saber que Engimer te brindó una atención excepcional y te ayudó con tu póliza de vehículos. Su dedicación y esmero son realmente valiosos para nuestro equipo. Si necesitas más asistencia o tienes alguna pregunta en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Betsaida Brito

Betsaida Brito

March 10, 2025

5  out of  5
rating by Betsaida Brito
"I am incredibly pleased to write this review for Eva, who has consistently demonstrated outstanding customer service skills. Her prompt response time is a breath of fresh air, and she never fails to address concerns with efficiency and clarity. Eva’s ability to follow up and ensure customer satisfaction is truly commendable. She provides detailed and transparent assistance, making interactions smooth and hassle-free. Her friendly and professional demeanor adds an extra layer of comfort, knowing that any issues will be handled with care and precision. I highly recommend Eva for anyone seeking top-notch customer service inside this State Fram locale. She is a true asset to her team, and her commitment to excellence is evident in every interaction. Thank you, Eva, for consistently going above and beyond!"
We responded:
"Thank you, Betsaida, for your wonderful review! I'm delighted to know that Eva's exceptional customer service and prompt responses have made such a positive impact. Her dedication to ensuring satisfaction and providing clear, detailed assistance truly makes her an invaluable part of our team. We're here for any future needs or questions you might have!"
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El brea

March 5, 2025

5  out of  5
rating by El brea
"Priscilla me atendió 5 estrellas en servicio al cliente gracias 🙂🙃"
We responded:
"¡Gracias, El brea! Nos alegra saber que Priscilla te brindó un servicio al cliente de 5 estrellas. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Que tengas un excelente día! 😊"
Profile photo of briseida marcano

briseida marcano

March 5, 2025

5  out of  5
rating by briseida marcano
"Recibí una llamada de State Farm me atendió Heydis Falcon para ofrecerme un nuevo servicio el cual me hacía mucha falta tener y les agradezco por haber pensado en mi. State Farm es excelencia, calidad y el servicio es único, tienen todo lo que necesito en un solo lugar. State Farm #1 lo recomiendo 100%"
We responded:
"Thank you, Briseida, for your wonderful feedback! I'm delighted to know that Heydis provided you with excellent service and communication. We truly appreciate your support and are here for any future insurance needs you may have."
Profile photo of DON ERanga DELM

DON ERanga DELM

March 5, 2025

5  out of  5
rating by DON ERanga DELM
"My wife and I are really thankful to Roxana for all her support. She was very informative and her dedication towards helping us was truly amazing. Her customer service is excellent. Thank you Roxana for helping us."
We responded:
"Thank you, Don, for sharing your experience! I'm so happy to hear that Roxana provided such excellent support and information to you and your wife. Her dedication to customer service is truly commendable. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Leslibeth Garcia

Leslibeth Garcia

February 28, 2025

5  out of  5
rating by Leslibeth Garcia
"Engimer at State Farm was amazing! He helped me get a much better rate on my car insurance than I was paying before and also found me a great deal on renters insurance. Super helpful and easy to work with—highly recommend!"
We responded:
"Thank you, Leslibeth, for your fantastic review! I'm happy to know that Engimer was able to assist you in securing better rates for your insurance. It's great to hear that you found the process helpful and straightforward. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Rose Velazquez

February 28, 2025

5  out of  5
rating by Rose Velazquez
"Hi !!! My experience with this Lady Ms.Evangeline, wonderful!!! She help me with everything I need ,I'm happy with that !!"
We responded:
"Ashley is indeed an amazing agent, Rose! I'm so happy to hear she was able to help you so much. Your satisfaction is very important to us. If you ever need anything else, don't hesitate to reach out. - Estefania Solis - State Farm Insurance Agent, Kissimmee, FL"
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christina cannon

February 28, 2025

5  out of  5
rating by christina cannon
"Everyone here is excellent, Eva was especially diligent & helpful with getting something fixed on my account! I highly recommend this State Farm branch to all."
We responded:
"Thank you, Christina, for taking the time to share your insightful review with us. We're grateful for your recognition of our attentive and patient staff. It's our priority to ensure that every interaction is met with quality service and assistance. We greatly appreciate your acknowledgment of Chavely and Ashley's diligence, patience, and kindness in addressing your questions and concerns. Rest assured, we're committed to guiding our customers through their insurance options seamlessly, and it's truly rewarding to have earned your recommendation. - Estefania Solis - State Farm Insurance Agent, Kissimmee, FL"
Profile photo of Fabiola Ponce Vega

Fabiola Ponce Vega

February 28, 2025

5  out of  5
rating by Fabiola Ponce Vega
"La atención brindada es excelente, buscaron los mejores precios, me dieron todas opciones posibles, 100% recomendada."
We responded:
"¡Muchas gracias, Fabiola! Estoy muy contenta de saber que la atención que recibiste fue excelente y que pudimos ofrecerte las mejores opciones de precios. Nos esforzamos por brindar un servicio excepcional y tu recomendación significa mucho para nosotros. Si necesitas más ayuda o tienes alguna pregunta en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Diana Reyes

February 28, 2025

5  out of  5
rating by Diana Reyes
"Excelente, muy amable la sra yarislin Ramos.le doy un 100 por ciento.💥"
We responded:
"¡Muchas gracias, Diana! Nos alegra saber que Yarislin Ramos te atendió de manera tan amable. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Que tengas un excelente día!"
Profile photo of Christian Leon

Christian Leon

February 27, 2025

5  out of  5
rating by Christian Leon
"Had a great experience with Roxy over the phone with the policy that they give me very great people and honest"
We responded:
"Thank you, Christian, for sharing your experience! I'm happy to hear that Roxy provided you with excellent service over the phone. Our team is committed to being honest and helpful, and it's great to know we met your expectations. If you have any more questions or need assistance in the future, feel free to reach out!"