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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dunia Ayman

April 4, 2025

5  out of  5
rating by Dunia Ayman
"ROXY IS THE BEST!! She helped us with our exact needs and was very patient. EXCELLENT SERVICE 👏"
We responded:
"Thank you, Dunia, for your enthusiastic feedback! I'm happy to hear that Roxy was able to assist you with your needs and provide excellent service. Her patience and dedication are truly valued. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Kamilo11 Jack

April 3, 2025

5  out of  5
rating by Kamilo11 Jack
"Ashley is very helpful n profesional.i have not met the agent like her before"
We responded:
"Thank you, Kamilo11 Jack, for sharing your experience! I'm happy to hear that Ashley's professionalism and helpfulness made such a positive impression. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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michael siravo

April 3, 2025

5  out of  5
rating by michael siravo
"I was initially skeptical that I could find a better deal on my auto and home insurance, given how high rates are these days. But Roxy proved me wrong! Not only did she secure a policy that beat my current rates, but she also got me more coverage for my money. She was incredibly prompt in answering all my questions and reassured me every step of the way, making the entire process smooth and stress-free. If you’re looking for a knowledgeable and reliable insurance agent, ask for Roxy—she will take great care of you!"
We responded:
"Thank you, Michael, for sharing your experience! I'm glad Roxy was able to find you a better deal and provide more coverage. Her dedication to answering questions and ensuring a smooth process truly makes a difference. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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oussie nieves

April 3, 2025

5  out of  5
rating by oussie nieves
"Atención 100% servicio 100%% súper amable%100 Y lo mejor de todo súper económico. Muchas gracias Priscilla"
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Samuel Reyes figueroa

April 2, 2025

5  out of  5
rating by Samuel Reyes figueroa
"Recibí una llamada de Priscilla, una representante de State Farm. Una persona muy amable, muy profesional. Medio un trato excelente. Yo le doy un 100 por ciento. Gracias"
We responded:
"¡Gracias, Samuel! Nos alegra saber que Priscilla te brindó un trato excelente. Valoramos mucho tu reconocimiento a su amabilidad y profesionalismo. Si necesitas más ayuda o tienes alguna pregunta, estamos aquí para ti. ¡Que tengas un gran día!"
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Vladimir Flores

April 2, 2025

5  out of  5
rating by Vladimir Flores
"I recently had the pleasure of working with Kiriam and I can't recommend them enough. From the moment I reached out, She was incredibly responsive and attentive to my needs. She took the time to explain the various options available and helped me find the best coverage tailored to my situation."
We responded:
"Thank you, Vladimir, for sharing your experience! I'm happy to hear that Kiriam was responsive and attentive to your needs. It's wonderful to know she helped you find the best coverage tailored to your situation. If you have any further questions or need assistance, feel free to reach out anytime!"
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Adriana Rivera

April 2, 2025

5  out of  5
rating by Adriana Rivera
"Excellent team. Haidy provides exceptional customer service. Highly recommended."
We responded:
"Thank you, Adriana, for your wonderful feedback! I'm happy to hear that Haidy's exceptional customer service made a positive impact. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out."
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MAIRA RIVERA

April 2, 2025

5  out of  5
rating by MAIRA RIVERA
"Fui clienta de state farm cuando residia en hartford ct y a hora que volvi a saber de ustedes a traves de Kiriam Rosa les aseguro que esa chica tiene un poder de convencimiento que encuanto termine mi contrato con mi agencia me mudo con ustedes gracias Kiriam por tu cotisacion me encanto tu carisma y perseverancia Dios bendiga al equipo de state farm por su gran equipo de trabajo asta pronto"
We responded:
"¡Muchas gracias, Maira! Nos alegra saber que Kiriam te impresionó con su carisma y perseverancia. Estamos muy contentos de que consideres unirte a nosotros nuevamente. Apreciamos tus amables palabras sobre nuestro equipo y esperamos poder servirte pronto. Si tienes alguna pregunta o necesitas más información, no dudes en contactarnos. ¡Hasta pronto!"
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Rene Romero

April 2, 2025

1  out of  5
rating by Rene Romero
"Mala experiencia en la actualización de las facturas ya que cabie mi carro en la póliza igual me cobraron el mismo monto"
We responded:
"Gracias por tu comentario. Queremos aclarar que cuando se realiza un cambio en la póliza, como el reemplazo de un vehículo, el sistema puede tardar unos días en procesarlo completamente y reflejarlo en la factura actualizada. Esto es un proceso normal y fuera de nuestro control inmediato. Nos extraña un poco tu reseña, ya que desde el principio hemos estado atentos a tu caso y te hemos atendido con mucho cuidado y dedicación. Hoy mismo pudimos ayudarte con la actualización y todo quedó resuelto de forma satisfactoria. Estamos siempre disponibles si necesitas algo más. Gracias por tu preferencia."
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Alexis Martinez

April 1, 2025

5  out of  5
rating by Alexis Martinez
"Amazing staff! Big thank you to Ashley and Eva for helping me with my policy this week."
We responded:
"Thank you, Alexis, for your kind words! I'm so happy to hear that Ashley and Eva were able to assist you with your policy. We're here to help with any of your insurance needs."
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Claudio Pedroso

April 1, 2025

5  out of  5
rating by Claudio Pedroso
"VERY NICE PEOPLE 😀👏👏👏"
We responded:
"Thank you, Claudio! I'm happy to know you had a positive experience with our team."
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Jeniffer Rosa rivera

April 1, 2025

5  out of  5
rating by Jeniffer Rosa rivera
"Hola buenas Dios los bendiga a todos dejando saber por aquí que no soy clienta de ustedes pero llamé para cotizar y kiriam y Eva me dieron un buen servicio pensando mudarme con ustedes cuando se acabe mi polisa antigua mil gracias espero que sigan así con buenos empleados para que en el futuro se ganen más clientes Dios los bendiga"
We responded:
"¡Hola Jeniffer! Muchas gracias por tus amables palabras. Nos alegra saber que Kiriam y Eva te brindaron un buen servicio. Estamos aquí para ayudarte cuando decidas mudarte con nosotros. ¡Esperamos poder servirte pronto! Dios te bendiga."
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Yoshiro Castillo

April 1, 2025

5  out of  5
rating by Yoshiro Castillo
"Roxy was incredibly helpful with my insurance. She made the process smooth and stress-free, answering all my questions with expertise and patience. I highly recommend her for anyone looking for great service and support. She also has a great customer service voice very professional."
We responded:
"Thank you, Yoshiro, for sharing your experience! I'm happy to hear that Roxy was able to assist you effectively and make the process smooth and stress-free. Her expertise and professionalism are truly valued. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Alejandra Rengifo

March 31, 2025

5  out of  5
rating by Alejandra Rengifo
"Thank Evangeline! Always so great to receive your help. Very informative and helpful. Super kind and patient too"
We responded:
"Thank you, Alejandra! I'm happy to know that Evangeline was able to assist you with such kindness and patience. Her informative and helpful nature truly makes a difference. If you ever have more questions or need further assistance, don't hesitate to reach out!"
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Carlos Moronta

March 31, 2025

5  out of  5
rating by Carlos Moronta
"Tuve una experiencia maravillosa por teléfono aprendí mucho a no ser cliente pero estoy pensando visitar la oficina por lo cómodo que me sentí en la llamada y lo bien que me explicaron todo sobre el Seguro muy amable. Kiriam y Eva"
We responded:
"¡Gracias, Carlos! Me alegra saber que tu experiencia por teléfono fue tan positiva y que te sentiste cómodo con las explicaciones sobre el seguro. Kiriam y Eva estarán encantadas de saber que su amabilidad y dedicación hicieron la diferencia. Estaremos encantados de recibirte en nuestra oficina cuando decidas visitarnos. Si tienes más preguntas o necesitas más información, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Yanira Geigel

March 31, 2025

5  out of  5
rating by Yanira Geigel
"I made a phone call to get clarification about our policy and Roxy answered every question I had, she was professional and very patient with me. After just a few minutes she explained everything in a very simple way and I have no doubts that we are getting the best coverage and receiving the best service from State Farm and the staff of Stephania Solis’ office. Thank you All for the great service!"
We responded:
"Thank you, Yanira, for sharing your experience! I'm glad to know that Priscilla provided such outstanding service and exceeded your expectations. It's wonderful to hear that you are happy with both State Farm and Priscilla's efforts. If you need any further assistance or have questions in the future, feel free to reach out to our office."
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leonardo leonardo

March 31, 2025

5  out of  5
rating by leonardo leonardo
"Ashley Herrera excelente persona excelente atención"
We responded:
"¡Gracias, Leonardo! Nos alegra saber que Ashley te brindó una atención excelente. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro."
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Leticia Riera

March 31, 2025

5  out of  5
rating by Leticia Riera
"Roxy at State Farm was incredibly kind and helpful. I had some questions about my insurance, and she took the time to explain everything with patience and clarity. Her professionalism and excellent customer service truly made a difference. Thank you Roxy !"
We responded:
"Thank you, Leticia, for sharing your experience! I'm glad to hear that Roxy was able to assist you with such kindness and clarity. Her dedication to providing excellent customer service is truly valued. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Ray Cruz

March 31, 2025

5  out of  5
rating by Ray Cruz
"Thank you Roxy from State Farm for being very helpful with everything I've needed help with and being very patient with me and my family"
We responded:
"Thank you, Ray, for sharing your experience! I'm happy to hear that Roxy was able to assist you and your family with patience and care. If you ever need further assistance, please feel free to reach out to our office. We're here to help!"
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frank rosario

March 28, 2025

5  out of  5
rating by frank rosario
"I recommend Eva 100%. She will help you to get your best insurance. To your car thanks a lot,!!"
We responded:
"Thank you, Frank, for your wonderful recommendation! I'm delighted to hear that Eva was able to assist you in finding the best insurance. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Clifford Quinn

March 27, 2025

5  out of  5
rating by Clifford Quinn
"Roxy at Estefania Solis State Farm Agency did a wonderful job of explaining my auto policy, a cut above."
We responded:
"Thank you, Clifford, for your kind words! I'm glad to hear that Roxy was able to clearly explain your policy. We appreciate your feedback and are here to help with any questions or needs you may have in the future!"
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Juan José Zapata

March 24, 2025

5  out of  5
rating by Juan José Zapata
"Muy agradecido con el servicio de don engimer, muy amable, muy paciente, todo muy bien explicado se encargó de acesorarme de la mejor manera excelente servicio un 10/10"
We responded:
"¡Gracias, Juan José! Estoy muy contenta de que don Engimer haya podido brindarte un servicio tan detallado y amable. Nos esforzamos por ofrecer la mejor atención posible, y comentarios como el tuyo nos motivan a seguir mejorando. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Yaniel Matos Matos

March 24, 2025

5  out of  5
rating by Yaniel Matos Matos
"Geidy es una buena profesional que ayuda a esclarecer tus dudas por muy complejas que sean. Gracias por todo"
We responded:
"¡Gracias, Yaniel! Me alegra saber que Geidy ha sido de gran ayuda para aclarar tus dudas. Valoramos mucho su dedicación y profesionalismo. Si necesitas más asistencia o tienes alguna pregunta en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Antonio Arboleda

March 21, 2025

5  out of  5
rating by Antonio Arboleda
"Approximately a week ago, I called to update my insurance since I purchased a newer vehicle. I was connected to Ava to assist me in regard to my insurance needs. She provided me with all the options that were available to my needs and budgets. Explained everything clearly with professionalism of what she does best. She's friendly and kind, clear to understand, and what I like most is the sense of humor"
We responded:
"Antonio, thank you for your wonderful review! I'm glad to hear that Chavely was able to assist you with your insurance coverage and provide clear explanations for your questions. It's great to know that her professionalism, friendliness, and sense of humor made a positive impact on your experience. We appreciate your referrals and look forward to assisting you, your family, and friends in the future. - Estefania Solis - State Farm Insurance Agent, Kissimmee, FL"
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Patricia Angel

March 21, 2025

5  out of  5
rating by Patricia Angel
"Roxy took the time to explain all my options, answered all my questions, and made the whole process smooth and stress-free. Their expertise, honesty, and dedication to their clients truly set them apart. If you’re looking for an insurance agent who genuinely cares and works hard to get you the best deal, look no further!!!!"
We responded:
"Thank you, Patricia, for your wonderful feedback! I'm happy to hear that Roxy was able to make the process smooth and stress-free for you. Her dedication and expertise are truly invaluable to our team. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"